Frequently asked questions
Transparent. Flexible. Growth-driven. The FAQ below explains exactly how we deliver on those promises.
What are the benefits of working with a Google Premier Partner?
Top-tier expertise. Premier status is awarded to roughly the top 3 % of agencies worldwide, so you work with a team that has consistently met Google’s highest performance, spend-management and certification thresholds.
Early-access advantages. Premier Partners receive priority support and beta access to new Google Ads features—meaning your campaigns can test and adopt winning innovations months before they’re rolled out to the public.
Seasoned specialists on every account. At least three certified strategists—including a dedicated account manager with 5+ years’ experience and our founder with 20+ years in Google Ads—collaborate on your campaigns.
Growth-aligned pricing. Because we charge a percentage of the sales or leads we generate, our incentives are perfectly matched with yours: we only grow when you do.
Full transparency. You keep administrator-level access to the ad account at all times, so you can verify performance, spend and fees whenever you like.
Is there a minimum contract period?
No. We have no lock-in period, no notice period, and no hidden exit fees—you can pause or leave whenever you wish.
How often will I receive reports on my campaigns?
Live data, 24/7. Because you have full access to the Google Ads account, you can check performance in real time.
Scheduled summaries. We send a concise performance & insights report every month (weekly is available on request).
Quarterly strategy call. Every three months we review goals, discuss tests and refine the growth roadmap.
Do you offer any guarantees?
Satisfaction guarantee
If you’re not satisfied, simply stop our service and we waive the final month’s management fee. There’s no minimum term and no penalty for leaving.
Performance alignment—not empty promises
While we can’t legally guarantee a specific ROAS, our payment model is already a built-in safeguard: we earn a percentage of the revenue, leads or growth we deliver, so our success is directly tied to yours.
Visit our offices
Remote by design, local when needed. Our shared office in Brighton is open for pre-arranged workshops—otherwise, meeting is just a click away.
